Human Factors in High Hazard Industries

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Human Factors in High Hazard Industries: Doing More with Less

A joint event organised by the CIEHF and the Energy Institute. This event will demonstrate how human factors can be successfully applied to gain a competitive edge in large and complex industries.

The event is aimed at professionals not just from the high hazard industries but anyone who is interested in understanding more about human factors interventions in complex situations. Learn from experts who have first-hand experience of the challenges faced and have worked with major organisations to reduce risk, improve efficiency and build business. Take part in discussions focusing on the steps needed to drive change and see real benefits.


Dr Ann Mills, RSSB
“The road to wisdom?”
Dr Ann Mills is the Professional Head of Human Factors at RSSB and a Fellow of the CIEHF. RSSB is a not-for-profit organisation that undertakes research, risk modelling and analysis helping the rail industry in the areas of safety, standards, knowledge, and innovation. Ann’s presentation will discuss how Human Factors is considered in safety management within the rail industry and its efforts to achieve a level of risk ‘As Low As Reasonably Practicable’. An approach to the classification of human error and performance shaping factors will be presented with examples how such data has been used to identify and manage risk.

Joe Cook, Tata Steel
“First steps to a risk perception index in the steel industry”
Port Talbot steelworks is made up of several works areas, each with hundreds of individuals. The site has recently seen an increase of events and near misses which appear to be related to individuals perception of risk. The aim of this project was to understand risk perception within populations of steelworkers so as to identify any populations causing concern. The data is also to be used to deliver risk perception training to specific groups with hopes to measure the effects of any interventions delivered.
Joe Cook graduated from Loughborough University in 2010 and went straight into his current role of Human Factors Specialist at one of the largest integrated Steelworks in Europe. For the last few years has been been slowly making his way through the wide range of Human Factors issues that can be encountered in a steelworks!

Jamie Henderson, Human Reliability Associates Ltd
“Human Factors of New Technologies”
This presentation describes a guidance document that Human Reliability Associates has been developing on behalf of the Energy Institute. The aim of the publication is to provide accessible guidance, aimed at the energy industry, to support the management of Human and Organisational Factors (HOF) issues when new technology is being introduced. The guidance is still being developed, but will include consideration of the benefits, safety, and acceptability of proposed novel technologies.
Jamie Henderson is a Chartered Member of the Institute of Ergonomics & Human Factors (CHIEF) with over 15 years’ experience as a Human Factors consultant. He has a particular interest in qualitative human reliability assessments, and their links to procedures, training and competence management. Working primarily in process industry and healthcare sectors, Jamie has contributed to research projects covering topics such as accident investigation, safety culture, remote working, emergency planning, quantified human reliability assessments, and safety critical checking.

Bill Gall, Kingsley Management
“Human factors requirements in decommissioning”
In 2010, the Energy Institute published guidance on the human and organisational factors aspects of decommissioning – currently being updated. The guidance was developed for the nuclear industry in which the decommissioning programme is many decades long. Other industries’ programmes are much shorter but many there are commonalities between them all: new tasks requiring new facilities and equipment, new procedures and bespoke training; extensive use of contractors without necessarily the in-house resource to effectively oversee their work; time pressures against project milestones, and, managing personnel in an environment of change and uncertainty – particularly regarding short and long-term job security. The new guidance will help with general and industry-specific case studies and short ‘briefing notes’ on key human and organisational factors.
Bill has worked in Human Factors for over 35 years; mainly in consultancy supporting nuclear, rail, chemical and oil and gas industries but also as a regulator (nuclear and offshore). His work focuses on human reliability, safety management and safety culture.
A founder member of HOFCOM – responsible for overseeing HF projects – he has also developed some of its published guidance and training courses. Bill’s presentation is about an EI guide to integrating HF into decommissioning projects; this describes the decommissioning process and the HF tools and methods applicable at each stage including illustrative case studies from industry.

Find out more including the full programme and how to book.

December 06 2016


Date: 6 December 2016
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Energy Institute

61 New Cavendish Street
London, W1G 7AR United Kingdom

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  • 09:15 Opening address
  • 09:30 Presentations: Doing more with less
  • 11:00 Break
  • 11:30 Presentations: Human factors and technology
  • 12:30 Lunch
  • 13:30 Presentations: Cross industry learning
  • 15:00 Break
  • 15:20 Presentation and Discussion: Taking the next steps
  • 16:45 Close


Phone: 07736 893350
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Energy Institute
Phone: +44 (0)20 7467 7192
Website: Visit Organizer Website